Shipping policy

Shipping Policy - R2 STORE

At R2 STORE, we want to ensure you receive your order in a timely manner. Below are the details regarding our shipping practices:

1. Shipping Methods and Carriers

• We offer a variety of shipping methods to meet your needs. Available options will be presented at checkout based on your location.
• Our primary shipping carriers include : Japan Post, Yamato Transport, DHL USPS, FedEx, UPS, etc.

2. Processing Time

• Orders are typically processed within 1-3 business days.
• During busy periods or holidays, processing times may be longer, and we will do our best to notify you if there are any delays.

3. Shipping Rates

• Shipping costs are calculated at checkout based on the selected shipping method and the destination of the order.
• We may offer free shipping promotions from time to time. Be sure to check our website for any current offers.

4. Delivery Times

• Delivery times vary based on the shipping method selected and your location. Generally, you can expect:
  • Domestic Shipping: 3-7 business days
  • International Shipping:  7-21 business days

5. Order Tracking

• Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment through the carrier’s website.

6. International Shipping

• We do offer international shipping! Please be aware that customs duties and taxes may apply, which are the responsibility of the customer.

7. Lost or Damaged Orders

• If your order is lost or damaged during shipping, please contact us at shop@r2recordz.com within 7 days of delivery for assistance.

8. Shipping Restrictions

• In addition to North Korea, other places where shipping might be restricted or prohibited include:

  • Iran
  • Syria
  • Cuba
  • Crimea region of Ukraine
  • Some parts of the Middle East and Africa due to sanctions.
    

9. Contact Us

• If you have any questions or concerns regarding your order or our shipping policy, please reach out to us at shop@r2recordz.com.